New Hire Training

Six lessons to get you up to speed on Easy Breathe — the company, the products, how insurance works, how a great call flows, and how to use our systems.

1
Welcome to Easy Breathe
Who we are, what we do, and how the business works
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2
Products & Equipment
Machines, masks, and supplies — the CPAP product line
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3
Insurance & Eligibility
How insurance works and why it's our competitive advantage
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4
The Phone Call
Greet, verify, check eligibility, place the order, close
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5
Salesforce & Systems
Salesforce, Five9, Availity, Shopify — the tools you'll use
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6
Call Scripts & Objection Handling
Proven scripts for common call types and pushback
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This is the standalone preview of the course content. In production, these lessons are launched from the Training Hub inside Salesforce, where your progress and quiz scores are tracked.